Shipping Policy

Last Updated: June 2026

Welcome to Eleyas Shop – Online Shop Worldwide. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully to understand our shipping process and delivery terms.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Processing times may vary during peak seasons, promotions, or due to unforeseen circumstances.

Shipping Coverage

We provide shipping services to customers worldwide, subject to carrier availability and local regulations.

Estimated Delivery Time

Delivery times may vary depending on the destination:

  • Local Deliveries: 2–7 business days
  • International Deliveries: 7–21 business days

Please note that delivery estimates are not guaranteed and may be affected by customs clearance, weather conditions, or carrier delays.

Shipping Charges

  • Shipping fees are calculated at checkout based on the delivery location, package size, and shipping method selected.
  • Special promotions may include free shipping on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number (if available) via email or other provided contact methods, allowing you to monitor your shipment status.

Customs, Duties & Taxes

For international orders, customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities. These charges are not included in the product price or shipping cost unless otherwise stated.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Eleyas Shop is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost during transit, please contact our customer support team. We will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged package and product. We will review the issue and assist accordingly.

Shipping Policy Updates

We reserve the right to modify this Shipping Policy at any time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any shipping-related questions or concerns, please contact our customer support team through our website.

Eleyas Shop – Fast, Reliable & Secure Delivery Worldwide. 🌍📦✨